At Wheelchair Taxi Cab, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when booking or using our wheelchair accessible taxi services across Australia. We aim to keep your data safe while providing a smooth and reliable transport experience.
Information We Collect
When you contact us, make a booking, or use our services, we may collect certain details required to arrange your trip and provide safe transport.
- Your name and contact information such as phone number or email address
- Pickup and drop-off locations for your booking
- Travel date, time, and service requirements
- Special mobility needs related to wheelchair transport
- Any information you provide when communicating with our team
How We Use Your Information
The information we collect is used only for service-related purposes and to improve our customer experience.
- To confirm and manage taxi bookings
- To provide safe and reliable wheelchair accessible transport
- To communicate booking updates or service information
- To improve our services and customer support
- To meet legal and operational requirements
Information Protection
We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure. Your information is handled securely and only accessed by authorised staff responsible for managing bookings and customer support.
Sharing of Information
Wheelchair Taxi Cab does not sell, rent, or trade your personal information. Your details are only used internally to deliver our services unless required by law.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact Wheelchair Taxi Cab. We are always happy to assist and clarify any concerns.