Acceptance of Terms
By booking or using services from Wheelchair Taxi Cab, you agree to follow the terms and conditions outlined on this page. These terms apply to all passengers, bookings, and services provided by our company across Australia. Our goal is to offer safe, reliable, and comfortable wheelchair-accessible transport for every customer.
Our Services
Wheelchair Taxi Cab provides accessible transportation designed for passengers who require wheelchair support or mobility assistance. Our services include:
- Airport transfers to and from major Australian airports
- Local mobility taxi services for everyday travel
- Transport for hospital visits, medical appointments, and treatments
All vehicles are maintained to ensure safety, accessibility, and passenger comfort.
Booking and Cancellations
Passengers are encouraged to book their ride in advance to secure availability. Same-day bookings may be accepted depending on vehicle availability. If you need to cancel or change a booking, please inform us as early as possible. Repeated last-minute cancellations may affect future booking availability.
Passenger Responsibilities
Passengers must provide correct booking details, including pickup location, time, and mobility requirements. For safety reasons, all passengers must follow driver instructions during boarding, travel, and drop-off.
- Provide accurate pickup and destination details
- Be ready at the scheduled pickup time
- Use wheelchair restraints and safety belts provided in the vehicle
Safety and Accessibility
Passenger safety is our priority. Our drivers are trained to assist passengers with mobility needs while maintaining professional and respectful service.
Changes to Terms
Wheelchair Taxi Cab may update these terms occasionally to reflect service improvements or legal requirements. Updated terms will be published on this page. Continued use of our services means you accept the latest terms and conditions.