Which areas do you service?

We're based in Tarneit and mainly serve Melbourne's western suburbs, including Werribee, Hoppers Crossing, Point Cook, Truganina, Laverton, Altona North, Altona Meadows, Sunshine, Footscray, St Albans, Deer Park, Derrimut and Melton. We also travel to nearby areas and provide long-distance wheelchair transport across Victoria.

How do I book a wheelchair taxi?

Call or SMS us on 0452 614 272, message us on WhatsApp, or use our online booking form. We take bookings 24 hours a day, 7 days a week. Tell us the wheelchair type, number of passengers and any special requirements so we can send the right vehicle.

How far in advance should I book?

We recommend pre-booking hospital appointments, airport transfers and regular trips, ideally at least 24 hours ahead. We also take same-day bookings when a vehicle is available, so it's always worth calling.

How much does a wheelchair taxi cost?

Fares are charged by the meter, so the price depends on distance and travel time. Call us with your pickup and drop-off addresses for a fare estimate before you book.

Do you accept NDIS, MPTP, TAC and WorkCover?

Yes. We accept NDIS funding, the Multi Purpose Taxi Program (MPTP), TAC and WorkCover. You can also pay by EFTPOS, Cabcharge, cash, online payment or bank transfer.

What types of wheelchairs can you carry?

Our vehicles have hydraulic lifts, electric ramps, low-floor entry and wheelchair restraints, so we can carry manual wheelchairs, electric wheelchairs and mobility scooters. If you use a large or heavy power chair, please tell us its size when booking so we can confirm the right vehicle.

How many passengers and wheelchairs fit in one vehicle?

Our vehicles can carry up to 2 wheelchairs at once, and our larger vehicles seat up to 11 passengers plus the driver. That makes them suitable for families, group outings and passengers travelling with carers.

Can a carer, family member or assistance animal travel with me?

Yes. Carers, family members and support workers are welcome to travel with you. Just include them in your passenger count when booking. Assistance animals are always welcome.

Are your drivers trained to help wheelchair passengers?

Yes. All our drivers hold W-Endorsements, have completed disability awareness training and have current police checks. They help with boarding, secure wheelchairs with proper restraints and give passengers the time they need getting in and out.

Can you take me to hospital or pick me up after discharge?

Yes. Hospital transport is one of our most-booked services. We regularly travel to Sunshine Hospital, Footscray Hospital and Werribee Mercy Hospital for checkups, treatment, rehab, specialist appointments and discharge pickups.

Do you provide wheelchair transfers to Melbourne and Avalon airports?

Yes. We provide wheelchair-accessible transfers to and from Melbourne Airport (Tullamarine) and Avalon Airport, with room for wheelchairs, luggage and travelling companions. We recommend pre-booking, especially for early-morning flights.

Do you provide long-distance wheelchair transport?

Yes. We provide long-distance wheelchair transport across Victoria. Contact us with your destination and travel date for a quote.

What is your cancellation policy?

See our Cancellation & Refund Policy for full details.

Wheelchair Taxi St Albans | Medical & Daily Trips

Published On: September 21, 2026

Getting from St Albans to a medical appointment should not begin with a transport problem. For people who use a wheelchair, a standard taxi may not suit the chair, carer, or equipment needed for the trip.

That is where a local wheelchair taxi can make a real difference. Trips may include Sunshine Hospital, dialysis, St Albans Station, Brimbank Shopping Centre, or a family lunch. Wheelchair Taxi Cab provides a wheelchair transport service in St Albans and the western suburbs.

What Is a Wheelchair-Accessible Taxi?

A wheelchair-accessible taxi is a purpose-equipped vehicle that carries a passenger while they remain in their wheelchair. A hydraulic lift or electric ramp, restraints, and safety belts can provide a safer, practical way for the passenger, carer, and family members to travel.

Why Medical Trips Need More Than an Ordinary Taxi

Medical trips have a timetable. You might travel from Main Road East or St Albans Road to a specialist appointment, or return home after a procedure at Sunshine Hospital on Furlong Road.

A wheelchair accessible taxi lets the passenger travel without an unnecessary transfer from their chair. A suitable hospital transport service should allow time for boarding, securing the chair, and settling in.

Hospital, Dialysis and Rehabilitation Visits

A taxi for medical appointments can work for one-off visits, weekly dialysis, hospital discharge, and rehabilitation centre transfers. Share the address, appointment time, chair type, and return plans—especially if a clinic may run late.

Good disability transport also protects a person’s routine. It can mean a direct ride home after discharge, a pharmacy stop, or an appointment a carer cannot cover that day.

Everyday Travel Still Matters

Accessible transport is not only for hospitals. People still need to shop, visit relatives, meet friends, and attend community events. A mobility taxi can help when driving or public transport does not suit the day.

Common local trips include:

A pickup from home for shopping at Brimbank Shopping Centre.
A ride to or from St Albans Station or Ginifer Station.
A planned visit to an aged care facility or a family member’s home.
NDIS travel to a program, appointment, or community activity.
Transport to a business district in Sunshine or Melbourne’s CBD for work or meetings.
A family outing to Melbourne Zoo or another local attraction.

Aged care transport and NDIS transport can make regular plans more manageable when passenger requirements are discussed before travel. An accessible cab service should be clear about extra time, space, or assistance needed.

Travelling With Family, Carers and Equipment

A taxi with wheelchair access has to suit the actual chair, carers, and equipment. Manual and powered chairs can vary greatly in size and weight.

When people search for taxi cabs wheelchair access or taxi cabs with wheelchair access, they should share chair dimensions, passenger numbers, and equipment. The operator can then confirm a suitable vehicle.

Airport, Hotel and Longer-Distance Travel

Flights bring luggage, check-in, and long walks through a terminal. An accessible airport transfer from St Albans to Melbourne Airport needs room for the wheelchair, passengers, and bags. It may use the M80 Ring Road, so allow extra time.

For a late-night arrival, it helps to have an airport wheelchair taxi organised before the flight lands. An airport transfer service can also cover hotel transfers, Station Pier after a cruise, or Avalon Airport. Mention Avalon early because it is further west. A Melbourne wheelchair taxi can be planned when the passenger, luggage, wheelchair, and return details are shared in advance.

For longer trips, ask where the driver will meet you, how luggage will fit with the wheelchair, and whether the return ride needs booking. These details also help with hotel stays, event transportation, and cruise terminal transport.

How to Make a Wheelchair Taxi Booking Easier

Good preparation makes a wheelchair taxi booking less stressful for everyone. It does not need to take long, but the right details matter.

Book early. An advance taxi booking helps with early appointments, flights, hospital discharge, and events. It is useful even when a 24-hour wheelchair taxi is available.
Describe the chair. Say whether it is manual or powered and mention dimensions, equipment, and luggage.
Count carers and companions. Confirm how many people will travel so suitable seating can be arranged.
Give the exact destination. Include the clinic, entrance, rehabilitation centre, or station meeting point.
Confirm payment or support needs. Ask about NDIS, MPTP, TAC, WorkCover, Cabcharge, EFTPOS, or other payment options before travel.

Wheelchair Taxi Cab uses vehicles with low-floor entry, lifts or ramps, restraints, and safety belts. Its W-Endorsed, police-checked, disability-awareness-trained professional drivers put comfort and clear communication first.

Frequently Asked Questions

How do wheelchair taxi cabs work?

They use a ramp or lift, then secure the wheelchair with approved restraints and a safety belt. The passenger can remain in their chair when the vehicle is suitable.

Can wheelchair taxis take passengers to Melbourne Airport?

Yes. An accessible airport transfer can be planned for the wheelchair, passengers, and luggage. Provide flight details and allow extra time for check-in and traffic.

Do I need to book a wheelchair taxi in advance?

Yes, especially for appointments, airport trips, regular care visits, and longer journeys. It gives the accessible taxi service time to confirm the vehicle, chair setup, pickup time, and companions.

Can carers travel with the passenger?

Usually, yes, if suitable seating remains after the wheelchair is secured. Tell the operator how many carers or family members will travel.

Are wheelchair taxis available 24 hours?

The service offers 24-hour support for planned travel. Book early for early-morning hospital appointments and late-night airport arrivals.

Plan the Ride Around the Passenger

A wheelchair accessible taxi can take pressure out of medical visits and everyday plans. For St Albans passengers, book early, share the important details, and choose transport that suits the wheelchair and everyone travelling. Wheelchair Taxi Cab can then arrange a practical ride with safety and comfort in mind.

Wheelchair Taxi St Albans for Medical Appointments and Everyday Trips